1. Shipping & Delivery

At Wave Wear LLC, we aim to provide reliable and efficient shipping services to ensure that your orders arrive on time and in perfect condition.

Shipping Destinations

  • We currently ship within the United States.
  • International shipping options may be available in the future.

Shipping Methods & Timeframes

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-4 business days (if available)
  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Costs

  • Shipping costs vary based on the order total, shipping method, and destination.
  • The exact shipping fee will be calculated at checkout before you complete your purchase.

Tracking Your Order

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can track your package using the carrier’s website for real-time updates.

2. Order Processing & Fulfillment

  • All orders are inspected and securely packed before shipping.
  • Customers are responsible for providing accurate shipping addresses. We are not liable for orders shipped to incorrect addresses provided by the customer.
  • If you need to update your shipping address after placing an order, please contact us at farah@wavewear.site within 12 hours of placing your order.

3. Delivery Issues & Delays

  • We are not responsible for delays caused by weather, carrier issues, or unforeseen circumstances.
  • If your package is marked as delivered but you have not received it, please check with your neighbors or local post office before contacting us.
  • If a package is lost in transit, we will work with the carrier to resolve the issue.

4. Returns Due to Failed Delivery

  • If a package is returned to us due to an incorrect shipping address or failure to claim the package, the customer is responsible for additional shipping fees to resend the order.
  • If the customer chooses not to have the order resent, a refund will be issued minus the original shipping cost.

5. International Shipping (Coming Soon)

  • We are working on expanding our shipping options to include international delivery. Stay tuned for updates!

6. Contact Information

If you have any questions regarding shipping and transportation, please contact us at:
📧 Email: farah@wavewear.site
đź“ž Phone: 360-615-2891